Your trust is our greatest asset. This document openly explains how your personal data is collected, stored, used, and protected on the ball8 platform.
Steps we have taken to protect your privacy on ball8
All your personal data is secured with SSL/TLS encryption. No third party can access or read your information in any way.
Ball8 never sells your personal data to any third party. Your information is used solely to improve our services.
You have the right to access, correct, or request deletion of your data at any time.
Our data servers comply with international security standards. Regular security audits are conducted to keep your data protected.
Which cookies we use and why — everything is clearly outlined in this privacy policy. You are free to manage your cookie preferences.
In the event of a data breach, ball8 will notify affected users and take action within 72 hours.
This privacy policy provides a full account of how we handle your data while you use the ball8 platform. By using ball8, you consent to this policy.
When you create an account and use our services on ball8, we collect certain necessary information. This data is used solely to deliver the best possible experience. We never ask for information we don't need.
The ball8 platform collects three main types of data:
| Type of Information | Example | Why It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Identity Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Management & Communication |
| Financial Information | Mobile Banking/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, device information, browser type | Security & Fraud Prevention |
| Usage Information | Game history, bet amounts, login times | Service Improvement & Responsible Gaming |
ball8 never stores your full bank account number or PIN. All financial transactions are handled through fully encrypted channels.
Ball8 uses your data only for clearly defined purposes. We never use your information for anything not stated in this policy. Your privacy at ball8 means full transparency in how your data is used.
Marketing Communications: If you no longer wish to receive promotional emails or messages from ball8, you can opt out at any time by contacting our support team.
Ball8 never sells your personal data. However, certain information may be shared in the following limited circumstances:
Ball8 maintains strict data protection agreements with all third-party partners to ensure your information is safeguarded at every point.
The ball8 website and app use cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser or on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens, platform functionality | Deleted at the end of the session |
| Functional Cookies | Remembering language preferences and layout settings | Up to 30 days |
| Analytics Cookies | To understand which pages are visited most and where issues may be occurring | Up to 365 days |
| Security Cookies | Detecting suspicious login activity | Up to 90 days |
You can manage cookies through your browser settings. However, disabling essential cookies may prevent some ball8 platform features from working properly.
Third-Party Advertising Cookies: ball8 does not use tracking cookies from any external ad networks. Our cookies are strictly for our own services.
Ball8 does not retain your data indefinitely. Specific retention periods are set for each type of information:
After the specified retention period, your information is securely deleted or anonymized so that you can no longer be identified.
Under ball8's privacy policy, you have several important rights over your data. We respect these rights and make them easy to exercise:
You may request to view the information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data beyond what is required by law.
You may object to your information being used for specific purposes.
You may request a download of your data in a common format.
You may request that the processing of your information be restricted under certain circumstances.
To exercise any of the above rights, please contact us: [email protected] — We will respond within 30 days.
Ball8 is strictly for users aged 18 and above. We never knowingly collect any data from minors.
If we find that a minor has created an account, that account and all associated data will be deleted immediately.
If you suspect that a minor is using ball8, please notify our support team immediately.
Ball8 has put both technical and administrative measures in place to protect your data:
Important: No method on the internet is 100% secure. We do our utmost to protect your data, but please keep your password private and avoid logging in from unfamiliar devices.
Ball8's privacy policy may be updated from time to time. We may revise this policy due to changes in technology, legislation, or service expansion.
To view a previous version of the policy, please contact our support team.
For any privacy-related questions, complaints, or requests, please get in touch with us. The ball8 team is always here to help.
[email protected]
Response within 24 hours
Directly on the Platform
9:00 AM — 11:00 PM (BST)
For formal privacy-related requests, we will respond in writing within a maximum of 30 days. For urgent matters, we will do our best to respond sooner.